Our Ordering Policy

Terms and Conditions of Service for The Whole Bowl

Thank you for choosing The Whole Bowl! We are committed to providing you with delicious, healthy meals tailored to your dietary needs and preferences. Before placing an order with us, please carefully read and understand the following terms and conditions:

Ordering process:

  • Orders can be placed through our website.
  • All orders must be placed Monday/Friday midnight. There is also a live countdown on our website for cut off’s.
  • Orders are subject to availability. In the event that a particular meal is unavailable, we will make reasonable efforts to provide a suitable alternative.

Meal selections and customization:

  • We offer a variety of meals catering to different dietary preferences, including but not limited to vegan, vegetarian, gluten-free, and low-carb options.
  • Customers can customize their meals to meet specific dietary requirements. However, please note that additional charges may apply for certain customizations.

Payment and pricing:

  • Payment is due at the time of ordering for order’s to be confirmed.
  • We accept various forms of payment, including credit/debit cards and cash.

Deliveries and pick up:

  • We offer both delivery and pickup options.
  • Delivery fees apply based on location distance from our home base. Our online delivery system will automacticlly calculate the rate at checkout.
  • Customers opting for pickup can collect their orders at the designated pickup location during store hours.

Quality and satisfaction:

  • We strive to maintain the highest standards of quality and freshness in our meals.
  • If you are dissatisfied with your order for any reason, please contact us within  24 hours of receiving your order, and we will do our best to resolve the issue